Household Management

ESTATE & HOUSEHOLD MANAGEMENT

Where Excellence Meets Discretion.

At HEIRLOOM Nanny & Wellness Agency, our Estate & Household Management division provides unmatched, world-class domestic professionals who uphold the highest standards of luxury living, operational precision, and quiet efficiency.


Whether your household is intimate or multi-residence, our team ensures your life is organized, elevated, and effortlessly supported.


THE HEIRLOOM STANDARD

Our Estate & Household professionals are selected for:


  • Impeccable discretion and confidentiality
  • Luxury home management experience
  • Strong leadership and organization
  • High-level service, etiquette, and communication
  • Adaptability to dynamic households
  • Skill in managing vendors, staff, and complex estates
  • Experience with UHNW and international clients



“We believe a well-run home is a reflection of peace, order, and intention.” — HEIRLOOM


Below is a complete breakdown of each position and how it transforms a family’s daily life.


MANAGEMENT & HOUSEHOLD ROLES

 

 

 


MAJOR DOMO

 

 

 

 

The Major Domo is the chief authority of the residence—overseeing all staff, maintaining structure, and ensuring the home operates at an elevated standard.

Ideal for families needing: total home oversight, staff leadership, high-level coordination, and household efficiency across multiple properties.




ESTATE MANAGER

 

The Estate Manager oversees all operations across one or multiple residences.

Responsibilities include:


  • Staff management
  • Vendor relations
  • Budgeting & household accounts
  • Property maintenance oversight
  • Seasonal and long-term planning



Ideal for families with complex estates, travel schedules, or multi-home operations.

 

HOUSEHOLD MANAGER

A Household Manager ensures the smooth, day-to-day functioning of the home.

Their work includes:


  • Managing schedules & household tasks
  • Overseeing maintenance needs
  • Coordinating appointments
  • Supervising support staff


Perfect for homes that need strong organization and structure.

 

 


BUTLER

 

A Butler offers elevated personal service, household coordination, and refined hospitality.

Key responsibilities include:


  • Formal service
  • Guest management
  • Table settings & events
  • Wardrobe care
  • Personal assistance



Ideal for families who value tradition, discretion, and seamless service.





PERSONAL CHEF



A Personal Chef elevates the family’s wellbeing through curated, nutrition-conscious cuisine.

They manage:


  • Personalized menus
  • Farm-fresh or gourmet sourcing
  • Cooking, plating, serving
  • Dietary preferences & allergies
  • Special events


Ideal for families prioritizing health, luxury dining, or custom culinary experiences.

 

 


EXECUTIVE HOUSEKEEPER

 

The Executive Housekeeper manages all housekeeping staff and ensures every detail of the home is immaculate.

Responsibilities include:


  • Cleaning systems
  • Staff training
  • Inventory & supplies
  • Laundry & wardrobe organization



Essential for high-square-footage or high-standard residences.


 

 

HOUSEKEEPER / HOUSEMAN

 

Skilled professionals who maintain the cleanliness, organization, and upkeep of the home.

Duties may include:


  • Daily cleaning
  • Light maintenance
  • Organization
  • Laundry
  • Seasonal rotation of wardrobes or linens


Perfect for families needing consistent, discreet support.

 

 

 

HOUSEHOLD ASSISTANT

 

A hybrid role combining administrative support with light home tasks.

They handle:

  • Errands
  • Inventory
  • Scheduling
  • Organization projects
  • Vendor communication


Ideal for fast-paced families needing an extra set of hands.

 

 

FAMILY ASSISTANT


A multi-talented professional who supports both the home and the family’s personal life.

They provide:

  • Administrative support
  • Child-related assistance
  • Travel coordination
  • Personal tasks
  • Scheduling & household structure


Perfect for busy households with children and evolving needs.


 

 

LAUNDRESS


A Laundress specializes in caring for fine garments, luxury fabrics, and detailed wardrobe maintenance.

Skills include:


  • Hand washing
  • Ironing & steaming
  • Closet organization
  • Seasonal wardrobe transitions
  • Couture or delicate fabric care



Ideal for fashion-forward families or anyone with a couture closet.

 

 

 

COUPLE (DOMESTIC COUPLE TEAM)

 

A highly efficient, professional couple who manages multiple roles within an estate, often including:

  • Housekeeping
  • Cooking
  • Grounds work
  • Light maintenance
  • Driving
  • Guest service
  • Household management


Ideal for second homes, estates, and families wanting dual coverage with harmony and discretion.

 

 

 

PROPERTY MANAGER

A Property Manager oversees the physical home and exterior systems.

Responsibilities may include:


  • Maintenance oversight
  • Renovation coordination
  • Vendor supervision
  • Security systems
  • Seasonal property readiness

Ideal for estates, vacation homes, or large properties.

 

 

 

GROUNDSKEEPER

Ensures the grounds, gardens, and exterior spaces are pristine.

Duties may include:

  • Landscaping
  • Seasonal upkeep
  • Outdoor maintenance
  • Pathway and pool care

Essential for estates with extensive outdoor areas.

 

 

 

CHAUFFEUR / DRIVER

A trained, discreet professional responsible for safe, punctual, and elegant transportation.

Responsibilities may include:


  • School runs
  • Appointments
  • Airport transfers
  • Vehicle maintenance & detailing
  • Family travel coordination

Ideal for families who value safety, efficiency, and professionalism on the road.

 

 

THE HEIRLOOM PROMISE

 

Every placement is approached with intention, confidentiality, and an unwavering commitment to excellence.

“Your home is an ecosystem of peace. Our role is to protect it with precision and care.” — HEIRLOOM